U.S. flag

An official website of the Department of Health and Human Services

SHARE:

FacebookXEmail AHRQPrintShare

SOPS Community Pharmacy Survey

AHRQ sponsored the development of the Surveys on Patient Safety Culture® (SOPS®) Community Pharmacy Survey in response to requests for a survey in this setting. This survey is designed specifically for community pharmacy providers and other staff and asks for their opinions about the culture of patient safety in their pharmacy.

Community Pharmacy Survey

Image shows the Topics Covered by the SOPS Community Pharmacy Survey. A composite measure is a grouping of two or more survey items that assess the same area of culture. The 11 composite measures and 36 survey items assessed in the SOPS Community Pharmacy Survey are: Physical Space and Environment (3 items); Teamwork (3 items); Staff Training and Skills (4 items); Communication Openness (3 items); Patient Counseling (3 items); Staffing, Work Pressure, and Pace (4 items); Communication About Prescriptions Across Shifts (3 items); Communication About Mistakes (3 items); Response to Mistakes (4 items); Organizational Learning - Continuous Improvement (3 items); Overall Perceptions of Patient Safety (3 items). Single Item Measures: In addition to the composite measures, single item measures included assess: Documenting Mistakes (3 items); Overall Rating on Patient Safety (1 item); Background Questions (3 items).

Survey Form

  • Community Pharmacy Survey—English (Word, 95 KB; PDF, 369 KB).
  • Community Pharmacy Survey—Spanish Version (Word, 83 KB; PDF, 98 KB).

Survey Items and Composite Measures

Survey Guidance

Additional Resources

The SOPS Program offers resources to assist survey users, including an Action Planning Tool, Data Entry and Analysis Tool, Improvement Resources, SOPS Bibliography, and frequently asked questions.

Webcasts, Podcasts, and Announcements

Learn more about the AHRQ-sponsored webcasts, podcasts, and announcements on the SOPS Program.

Page last reviewed July 2024
Page originally created July 2013

Internet Citation: SOPS Community Pharmacy Survey. Content last reviewed July 2024. Agency for Healthcare Research and Quality, Rockville, MD.
https://www.ahrq.gov/sops/surveys/pharmacy/index.html

Click to copy citation