Communication Strategies for Keeping Families Up to Date

Resource: Communication Strategies for Keeping Families Up to Date (PDF, 75.2 KB) 

​This document provides ideas for communicating with family members of residents during COVID-19. It offers a list of tactics to ensure important communication is shared effectively and that family members feel connected with their loved ones.

Source: AHCA/NCAL
Topic(s): Patient-Centered Care; Staff and Resident Well-being; Leadership & Management
Audience(s): Clinicians; Clinical Leaders; Managers
Format: PDF
Publication Date: 4/21/2020