Assemble Module Slides Text Description
Slide Number and Title | Slide Content | Content for Alternative Text (Illustration) |
---|---|---|
Slide 1 Cover Slide |
(CUSP Toolkit logo) | The "Assemble the Team" module of the Comprehensive Unit-Based Safety Program (CUSP) Toolkit. The CUSP toolkit is a modular approach to patient safety, and modules presented in this toolkit are interconnected and are aimed at improving patient safety. |
Slide 2 Learning Objectives |
|
|
Slide 3 The Unit-Based CUSP Team |
|
Team members standing together. |
Slide 4 CUSP Team Members |
The categories of Nurses, Physicians, and Senior executives have a star next to them, indicating they are key team members. | |
Slide 5 Team Characteristics1 |
CUSP
(Both)
TeamSTEPPS
|
Venn Diagram depicting the similarities and differences between CUSP and TeamSTEPPS. CUSP teams have diverse local "opinion leaders" and dissenters that are willing to help spread the intervention.
Both CUSP and TeamSTEPPS teams emphasize strong team leadership, set defined team roles and responsibilities, maintain clear values and shared vision, and contain mechanisms for collaboration and feedback. TeamSTEPPS teams develop a strong sense of collaborative trust and confidence; manage and optimize performance outcomes; and develop a strong sense of collective trust, team identity, and confidence. |
Slide 6 Team Member Characteristics1 |
CUSP
Both
TeamSTEPPS
|
Venn Diagram depicting the similarities and differences between CUSP and TeamSTEPPS.
CUSP team members have a positive outlook, a dedication to project aims, and a focus on a broader view, and they are detail oriented. Both CUSP and TeamSTEPPS team members understand their roles and responsibilities. TeamSTEPPS team members provide quality information and feedback, skillful conflict management and stress reduction for the whole team through better performance. |
Slide 7 Building Your CUSP Team |
(vignette still) | Video icon |
Slide 8 CUSP Teams’ Group Processes |
Effective Group Processes include
|
Effective group processes include role clarity, effective team communication, conflict resolution, education and engagement, and leadership buy-in and support and norms. |
Slide 9 Team Performance |
Inputs
Processes
Outputs
|
Inputs into team performance are environment, hospital unit and context, team composition, and task design,
Processes that are developed as a result of the inputs affect events that take place within the team and outside the team and influence team traits. Outputs from the inputs and processes produce a change in performance, attitudes, and behaviors that influence team performance. |
Slide 10 Barriers to Team Performance1 |
|
Team member standing before a brick wall. |
Slide 11 Stages of Engagement |
|
An arrow sweeps upward and, starting from the bottom, contains the terms "uninvolved," "aversion," "apathy," and "engaged." |
Slide 12 Engage Team Members Using the 4 E’s2 |
|
The roles of staff, team leaders and senior leaders are interconnected when unit teams apply the 4 E’s. The 4 E’s require teams and their leaders to Engage, Educate, Execute, and Evaluate their involvement in the CUSP program.
Gears symbolizing the roles of staff, unit team leaders, and senior leadership depict the interconnected and dependent relationship that exists between each aspect of the unit team. |
Slide 13 Using the 4 E’s |
(vignette still) Click to play |
Video icon |
Slide 14 The CUSP Project Leader’s Role |
|
A female project leader figure positioned in front of other team members. |
Slide 15 Engage Physicians on the CUSP Team |
|
The steps to engage physicians are listed in rectangles in two rows. The top row contains four rectangles: Identify physician leaders, Create an understanding of this role, Listen to physician concerns, and Develop plans to address concerns. The bottom row contains three rectangles: Reward physician leaders, Create a vehicle for communication, and Develop a plan for communications. |
Slide 16 The Physician Champion’s Role |
|
A male physician figure positioned in front of other team members. |
Slide 17 Physician Engagement |
(vignette still) – In correct | Video icon |
Slide 18 Engage Other CUSP Team Members |
|
Team members standing together. |
Slide 19 The Senior Executive’s Role |
|
A female executive positioned in front of the other team members. |
Slide 20 The Nurse Manager’s Role |
|
A male nurse manager positioned in front of the other team members. |
Slide 21 The Patient Safety Coordinator/ Patient Safety Officer’s Role |
|
A male patient safety coordinator positioned in front of other team members. |
Slide 22 Psychological Safety3 |
Psychological safety is the degree to which team members feel that their environment supports the interpersonal risk involved in asking for help or learning from mistakes. Team members who promote psychological safety will:
|
|
Slide 23 Psychological Safety |
(vignette still) | Video icon |
Slide 24 Exercise |
|
Exercise icon |
Slide 25 Assemble the Team: What the Team Needs To Do |
|
|
Slide 26 Summary |
|
|
Slide 27 TeamSTEPPS Tools1 |
*Please refer to the Implement Teamwork and Communication module for more information.* |
Tools icon TeamSTEPPS logo and penguin |
Slide 28 CUSP Tools |
|
Tools icon |
Slide 29 References |
|
|