Introducing the CAHPS Clinician & Group Visit Survey 4.0 (Beta)
December 17, 2020
Summary
AHRQ's new CAHPS Clinician & Group Visit Survey 4.0 (beta) asks patients about their most recent ambulatory care visit. The tool helps providers understand and improve patients' experiences with any visit format, including telehealth visits. Speakers discussed the purpose and use of the new survey, its development and testing, topics covered by the survey, and how it differs from the Clinician & Group Survey 3.0.
Learn more: CAHPS Clinician & Group Survey.
Speakers
Caren Ginsberg, Ph.D.
Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Rockville, MD
AHRQ CAHPS Program (PDF, 730 KB)
Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Rockville, MD
AHRQ CAHPS Program (PDF, 730 KB)
Ron Hays, Ph.D.
Professor, UCLA Department of Health Policy and Management
Affiliated Adjunct Research
Rand Corporation
Los Angeles, CA
Guiding Concepts for the New CAHPS Survey (PDF, 788 KB)
Professor, UCLA Department of Health Policy and Management
Affiliated Adjunct Research
Rand Corporation
Los Angeles, CA
Guiding Concepts for the New CAHPS Survey (PDF, 788 KB)
Stephanie Fry
Senior Study Director
Westat, Rockville, MD
Development and Overview of the Clinician and Group Visit Survey (PDF, 861 KB)
Senior Study Director
Westat, Rockville, MD
Development and Overview of the Clinician and Group Visit Survey (PDF, 861 KB)
Dale Shaller, M.P.A. (Moderator)
Principal
Shaller Consulting Group
Stillwater, MN
Intro Slides (PDF, 2.61 MB)
Closing Slides (PDF, 811 KB)
Principal
Shaller Consulting Group
Stillwater, MN
Intro Slides (PDF, 2.61 MB)
Closing Slides (PDF, 811 KB)
Recording
Introducing the CAHPS Clinician & Group Visit Survey 4.0 (Beta) Webinar (58:15)
