CAHPS Outpatient Mental Health Survey Measures
For more information: Patient Experience Measures from the Outpatient Mental Health Survey (PDF, 219 KB)
Getting Appointments for Prescription Medicines
Q3 Difficulty making appointments for prescription medicine
Getting Mental Health Counseling
Q10 Difficulty finding mental health counselor
Q12 Difficulty making appointments with mental health counselor
Communication with Mental Health Counselor
Q13 Main mental health counselor listened carefully
Q14 Main mental health counselor showed respect
Goal Setting
Q16 Main mental health counselor considered what is important when setting goals
Getting Help Between Appointments
Q21 Frequency for getting help between appointments
Rating of Mental Health Counselor
Q22 Overall rating of main mental health counselor
Unmet Need for Mental Health Services
Q23 Received all needed mental health services
Financial Barriers to Mental Health Services
Q25 Difficulty paying for mental health services