NAC Member Biography: Joan Gelrud

Joan L. Gelrud, R.N., M.S.N., CPHQ, FACHE
Special Advocate for Children Maryland Health Care Commission
Baltimore, MD
(Retired) Luminis Health
Chief Quality and Population Health Officer

Joan L. Gelrud, R.N., M.S.N., CPHQ, FACHE, recently retired as Luminis Health’s chief quality and population health officer, where she was responsible for system-wide quality, safety, infection prevention, patient experience, accreditation, care management, community outreach, performance improvement, population health, value-based programs, and progressive payment models for all entities of Luminis Health.

Prior to Luminis Health, Ms. Gelrud was responsible for the care, treatment, and services of 12.4 million Kaiser Permanente members as the senior vice president of Kaiser Foundation’s Health Plan and Hospital Quality, co-executive director of Kaiser Permanente’s Care Management Institute, and the executive director of the Improvement Institute in Oakland, California. With a passion for safety, she deployed a psychological safety program that resulted in improved outcomes for Kaiser’s national quality staff and physicians.

Ms. Gelrud also served as vice president of quality, safety & regulatory and chief nurse executive at Kaiser Permanente’s Mid-Atlantic States Region. Prior to her roles with Kaiser, she was the vice president at MedStar St. Mary’s Hospital, leading quality, operational and human resources programs that resulted in Medicare quality recognitions, Alliance for Workplace Experience, workforce, diversity, green and employee wellness awards.

Ms. Gelrud is currently spending her time as a court appointed special advocate for children experiencing abuse or neglect and as a new member of the Maryland Health Care Commission.

Contact Information:

Joan L. Gelrud, R.N., M.S.N., CPHQ, FACHE
Phone: (240) 808-0589
Email: joanie_gel@outlook.com