NAC Member Biography: Elizabeth Mort

Elizabeth Mort, M.D., M.P.H. 
Massachusetts General Hospital and Massachusetts General Physicians Organization 
Former Senior Vice President Quality and Safety 
Chief Quality Officer 
Primary Care Physician 
Beacon Hill Primary Care 
Division of General Internal Medicine 
Department of Medicine 
Massachusetts General Hospital 
Associate Professor 
Department of Medicine and Department of Health Care Policy 
Harvard Medical School

Elizabeth Mort, M.D., M.P.H., is a practicing primary care general internist and served as senior vice president of quality and safety and chief quality officer at Massachusetts General Hospital (MGH) and the Massachusetts General Physicians Organization from January 2013 to May 2023. She has broad expertise and extensive experience in advancing systems of care to improve the health outcomes of all patients. Dr. Mort also has extensive experience in healthcare quality measurement, quality and safety improvement, managed care medical management strategies, healthcare equity, and pay for performance. At MGH she was responsible for high-stakes quality and safety measurement and improvement work across a broad range of initiatives that span the full continuum of care.

Dr. Mort is nationally recognized as an expert in quality and safety. She conducts research and presents her research and lessons learned from her leadership roles nationally and internationally. She has held leadership roles on regional, State, and national committees and has served on the American Hospital Association’s (AHA’s) panel on hospital-acquired conditions. She co-chaired the Mass Medical Society’s Committee on Quality of Medical Practice. Dr. Mort has been a member of the National Committee for Quality Assurance’s Women’s Health Measurement Advisory Panel and the National Quality Forum’s (NQF’s) Steering Committee for Additional Priorities for Acute Hospital Quality Measures, among others. Dr. Mort has also served on the NQF Expert Panel for Patient-Reported Outcome Measures, was co-chair of the NQF Expert Panel on Measuring Affordability from the Patient’s Perspective and was a member of the NQF Person- and Family-Centered Care Steering Committee. She served on the Centers for Medicare & Medicaid’s Hospital Quality Stars Leadership Work Group, co-chaired the Vizient AMC Chief Quality Officers Steering Committee, and was appointed to the AHA Committee of Clinical Leadership effective January 2022.

Dr. Mort is an accomplished educator and researcher who has mentored many fellows in the Harvard Medical School Quality and Patient Safety program and is the course director for Applied Quality and Safety in the new master’s program. Dr. Mort completed her residency in primary care internal medicine at MGH followed by a fellowship at the Department of Healthcare Policy at Harvard Medical School. She received a master’s in public health from the University of Michigan in health planning and administration and population planning. Dr. Mort is an associate professor in the Department of Medicine and the Department of Healthcare Policy at Harvard Medical School.