Useful Online Tools for CAHPS Survey Users (Webcast)
Wednesday, November 16, 2022
Summary
This webcast explored three free online tools that support the work of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey users.
- AHRQ Data Tools provide comparative data from selected CAHPS surveys, including top box scores, percentiles, and bar charts.
- The CAHPS Analysis Program, commonly known as the CAHPS macro, allows survey users to conduct the analyses needed to produce valid comparisons of performance across similar healthcare organizations.
- “Your CAHPS Survey” enables users to assemble a customized survey instrument to meet their needs.
Speakers and Presentation Slides
Sylvia Fisher, Ph.D.
Senior Social Science Analyst
Agency for Healthcare Research and Quality
Rockville, MD
Introduction (PDF, 612 KB)
AHRQ CAHPS Program (PDF, 495 KB)
Senior Social Science Analyst
Agency for Healthcare Research and Quality
Rockville, MD
Introduction (PDF, 612 KB)
AHRQ CAHPS Program (PDF, 495 KB)
Ron Hays, Ph.D.
Distinguished Professor of Medicine, UCLA
Affiliated Adjunct Researcher
RAND Corporation
Santa Monica, CAYour
CAHPS Survey Tool (PDF, 2 MB)
Distinguished Professor of Medicine, UCLA
Affiliated Adjunct Researcher
RAND Corporation
Santa Monica, CAYour
CAHPS Survey Tool (PDF, 2 MB)
Naomi Yount, Ph.D.
Senior Study Director
Westat
Rockville, MD
Introduction to the CAHPS Analysis Program (PDF, 602 KB)
Senior Study Director
Westat
Rockville, MD
Introduction to the CAHPS Analysis Program (PDF, 602 KB)
Daniel Sangria, M.A. (Moderator)
Senior Study Director
Westat
Rockville, MD
AHRQ Data Tools & CAHPS Data Reporting (PDF, 3 MB)
Closing Slides (PDF, 343 KB)
Senior Study Director
Westat
Rockville, MD
AHRQ Data Tools & CAHPS Data Reporting (PDF, 3 MB)
Closing Slides (PDF, 343 KB)
Recording
Useful Online Tools for CAHPS Survey Users (Webcast) (45:23)
