New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices (Webcast)
Summary
This AHRQ webcast introduced the new Surveys on Patient Safety Culture™ (SOPS®) Diagnostic Safety Supplemental Items. Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess the extent to which the organizational culture supports the diagnostic process, accurate diagnoses, and communication around diagnoses. Speakers provided background on the importance of diagnostic safety, an overview of the development of the items, results from a pilot test in 66 medical offices, and share resources available for users.
Speakers and Presentation Slides
Director, CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality (AHRQ)
AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Program (PDF, 556 KB)
General Internist and Quality and Safety Director
Harvard Medical School Center for Primary Care
Background and Importance of Diagnostic Safety: Culture of Diagnostic Safety in Medical Offices (PDF, 3.7 MB)
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey (PDF, 2 MB)
Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Intro Slides (PDF, 2 MB)
Closing Slides (PDF, 254 KB)
Recording
New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices (59 minutes, 38 seconds)
If you have any questions or comments, please contact AHRQ’s SOPS User Network at SafetyCultureSurveys@westat.com or call 1-888-324-9749.
About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys that assess provider and staff opinions about patient safety culture in hospitals, outpatient medical offices, nursing homes, community pharmacies, and ambulatory surgery centers. The patient safety culture surveys program at the Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of patient safety culture surveys, resources, and databases, and provides technical assistance to users. Learn more about the program at: https://www.ahrq.gov/sops/index.html.
