Webcast: Using Just Culture To Improve Hospital SOPS Results
November 9, 2016
Summary
On November 9, 2016, the Agency for Healthcare Research and Quality (AHRQ) hosted a webcast featuring Just Culture initiatives that helped improve scores on the Hospital Survey on Patient Safety Culture, particularly the Nonpunitive Response to Error composite. Topics discussed during the webcast included strategies used to implement Just Culture in a health care system and how these led to improved results on the survey.
Speakers and Presentation Slides
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Celeste Mayer, Ph.D.
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Theresa Famolaro (Moderator) M.P.S., M.S., M.B.A.
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Recordings
Audio: Listen to the interview (MP3, 57:40)
Video:
Using Just Culture To Improve Hospital SOPS Results (57:40)
Transcript
Read the transcript of the Webcast (PDF, 228 KB)
