Patient Safety in Medical Offices: Using SOPS Tools to Drive Improvement
Description
This 1-hour webcast highlighted how the University of Georgia Health Center used AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey and resources to implement and track progress on improvement initiatives such as increasing workflow efficiency, enhancing teamwork, and empowering staff to voice safety concerns.
Speakers
Social Science Analyst
CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Lead Research Analyst
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Manager of Quality and Health Equity
University of Georgia Health Center
Lead Research Associate and Communications Lead
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
For questions, please contact the SOPS User Network at SafetyCultureSurveys@westat.com or call 1-888-324-9749.
About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys that assess provider and staff opinions about patient safety culture in hospitals, outpatient medical offices, nursing homes, community pharmacies, and ambulatory surgery centers. The patient safety culture surveys program at the Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of patient safety culture surveys, resources, and databases, and provides technical assistance to users. Select to learn more about the SOPS program.
