Appendix B. Search Terms

Environmental Scan Report

Concept Domain	Search Terms
Patient and Family Engagement	Patient engagement Family engagement Caregiver Patient centered care Engagement Activation Empowerment Social support Patient and Family Advisory Committees Shared decision making Decision making Patient advocacy Patient advisors Patient champions Family participation Patient participation Patient satisfaction Customer service
Patient Safety	Patient safety Safety Safety culture Safety climate Medical error Disclosure Adverse events Just culture Error reporting Reporting culture Communication Error Harm Diagnostic error Defensive medicine Testing Leadership Safe care Sentinel event Serious safety event High reliability
Primary care	General Internal Medicine Internal Medicine Family Practice Pediatrics Geriatrics Pediatrician Geriatrician Family Medicine Prevention Services Care management Physician Nurse Nurse practitioner Physician assistant Primary practice General practice General Practitioner
Change Theories	Organizational change Process management Transtheoretical model Stages of change
Intervention	Intervention Tool Toolkit Approach Protocol Process Procedure