Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey (Webcast)
Contents
Summary
This webcast highlighted how Riverside Walter Reed Hospital in Virginia used AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Hospital Survey to enhance its patient safety journey. Representatives described their strategies for administering the SOPS Survey and explain how their survey results and SOPS resources are used to improve handoffs in medical-surgical units.
Speakers and Presentation Slides
Social Science Analyst
CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
AHRQ’s SOPS Program (PDF, 716 KB)
Patient Safety Manager
Riverside Walter Reed Hospital
Riverside Walter Reed’s Use of SOPS and Resulting Improvement Initiative (PDF, 2.6 MB)
Director of Medical/Surgical Nursing
Riverside Walter Reed Hospital
Lead Research Associate and Communications Lead
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Intro Slides (PDF, 575 KB)
SOPS Action Planning Tool (PDF, 527 KB)
Closing Slides (PDF, 213 KB)
Recording
Improving Hospital Handoffs Using AHRQ's Surveys on Patient Safety Culture® Hospital Survey (57:57)
If you have any questions or comments, please contact AHRQ's SOPS User Network at SafetyCultureSurveys@westat.com or call 1-888-324-9749.
About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys that assess provider and staff opinions about patient safety culture in hospitals, outpatient medical offices, nursing homes, community pharmacies, and ambulatory surgery centers. The patient safety culture surveys program at the Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of patient safety culture surveys, resources, and databases, and provides technical assistance to users. Select to learn more about the SOPS program.
