Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS® in Action (Webcast)
Contents
Summary
This webcast provided background on AHRQ's Surveys on Patient Safety Culture® (SOPS®) Program, the TeamSTEPPS® 3.0 team training curriculum, and how the use of TeamSTEPPS improves SOPS scores. A representative from the University of North Carolina Division of Healthcare Engineering highlighted how concepts drawn from SOPS Hospital Survey and TeamSTEPPS resources were applied to virtual reality training, and how these efforts improved patient safety culture and team communication in the hospital surgery department.
Speakers and Presentation Slides
Social Science Analyst
CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
AHRQ SOPS Program (PDF, 598 KB)
Health Scientist Administrator
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
TeamSTEPPS Overview (PDF, 1 MB)
Associate Professor
Department of Radiation Oncology
Division of Healthcare Engineering
University of North Carolina – Chapel Hill
Using SOPS with TeamSTEPPS (PDF, 2.2 MB)
Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Intro Slides (PDF, 340 KB)
Research Linking SOPS with TeamSTEPPS (PDF, 571 KB)
Closing Slides (PDF, 321 KB)
Recording
Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS® in Action (1:29:14)
If you have any questions or comments, please contact AHRQ's SOPS User Network at SafetyCultureSurveys@westat.com or call 1-888-324-9749.
About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys that assess provider and staff opinions about patient safety culture in hospitals, outpatient medical offices, nursing homes, community pharmacies, and ambulatory surgery centers. The patient safety culture surveys program at the Agency for Healthcare Research and Quality (AHRQ) supports the development and promotion of patient safety culture surveys, resources, and databases, and provides technical assistance to users. Select to learn more about the SOPS program.