Mini-Session Training Content

If you are teaching content from the Team Leadership Module in an even shorter format, focus on one or two specific leadership tools or an important team structure or leadership concept that has been selected based on the needs of the participants. For this format, do the following:

• Using the overall TeamSTEPPS diagram (Slide 4), explain what TeamSTEPPS is and that the TeamSTEPPS website contains dozens of useful tools and other valuable content that participants can access on their own.
• Note that one of the four key TeamSTEPPS skills is team leadership (also using Slide 4) and provide a brief explanation of what teams are (Slide 5) and what constitutes effective leadership (Slide 22 or 24; both if time permits).
• At some point during your training, stress that tools are helpful but that organizations also need to commit to creating a safety culture that will support their use.
• Select whichever leadership tools or concepts you plan to teach, and use the slides for those tools in your training. If you focus on a specific tool, there may be other examples, videos, or exercises related to that tool in section 2 of the Team Leadership Module that you may want to add to the content.
• You may also want to use the content of Slides 7-9 for a discussion of effectively collaborating with patients and family caregivers in your organization or unit. Helping healthcare workers view patients and family caregivers as team members they do things WITH instead of people that their teams do things TO is an important step in effective patient care and increased patient satisfaction.
• You may choose to use the TeamSTEPPS Video Simulation Training Unit for Team Leadership. This unit includes:
  • Short video segments that introduce a team leadership scenario, show the scenario, and recap the scenario.
  • A Facilitator’s Guide written to support leaders without an extensive simulation or TeamSTEPPS background to aid them in leading the training exercise.
  • Classroom slides to guide trainees through the exercise.
  • A participant worksheet to capture trainee observations as they view the scenario.

Even if your training is very focused, sustaining the use of any tools you teach will depend on reinforcement. Staff meetings, team huddles, email messaging, and other communication methods should be used to reinforce the use of tools and their benefits to both staff and patients.