Additional Videos for TeamSTEPPS 3.0

These videos provide examples of the tools used in TeamSTEPPS 3.0.

Applying CUS and Teach Back in Inpatient Setting NEW
This video, created by the University of Rochester Medical Center, demonstrates the use of the TeamSTEPPS CUS and Teach Back tools. A medical team interacts with a patient and her daughter who only speak Spanish.

Call Out (Subacute Care)
Call outs help provide information to the team quickly and ensure a shared mental model. This video shows a doctor calling out vital signs and providing next steps.

Call-Outs in Labor & Delivery
Relaying vital patient information can provide the necessary context to begin a new treatment approach. See how this TeamSTEPPS technique, used in labor and delivery settings, can help improve promote better communication and decision-making to improve patient safety.

Check Back (Long-Term Care)
Check back ensures that information is communicated accurately. This video shows a long-term care nurse repeating instructions from a doctor.

Check-Back in Inpatient Surgical Teams
Checking to ensure medication instructions are described—and heard—correctly is an important safeguard against potential medication errors. See how this TeamSTEPPS technique, part of an evidence-based approach to safer care, can improve communication and reduce the risk of errors.

Cross Monitoring (Subacute Care)
Cross-monitoring involves monitoring actions of other team members, providing a safety net within the team, ensuring that mistakes or oversights are caught quickly and easily, and "watching each other's back." In this video, a doctor notices the nurse having difficulty completing a task and gives her additional instructions.

CUS for Maternal Health Equity NEW
This video, created by the Maryland Patient Safety Center, demonstrates the use of the TeamSTEPPS CUS tool. A woman who has recently given birth comes to the clinic complaining of head pain that doesn't subside.

CUS in Labor and Delivery
CUS stands for Concerned, Uncomfortable, and Safety issue. These words can be used in health care settings to draw attention—and a response—to a situation that worries a team member. This TeamSTEPPS technique, part of a proven teamwork system, promotes better communication and collaboration and enhances care safety.

Debrief in Emergency Department NEW
This video, created by UC Davis, demonstrates the use of the TeamSTEPPS Debrief tool. A team takes time to review the resuscitation they just completed in the emergency department.

Feedback (Long-Term Care)
Feedback helps teams improve by providing timely, specific information on what went right or wrong. This video shows a nurse giving feedback to the activities coordinator.

Good Teamwork in Office-Based Care
Good teamwork helps office staff get to the bottom of questions without placing blame. See how teamwork, a key TeamSTEPPS technique, works in action to improve patient safety and outcomes.

Handoff (Subacute Care)
Sharing key patient information is important during handoffs from one caregiver to another. This video shows a nurse sharing information during a handoff to a doctor.

Huddle in Emergency Department NEW
This video, created by the University of California Davis, demonstrates the use of the TeamSTEPPS Huddle tool to prepare for a patient arriving in the emergency department.

Labor and Delivery: Successful Outcome Using TeamSTEPPS
Effective communication can prepare health care team members to respond quickly to changes in a patient's condition and promote a safe outcome. See how TeamSTEPPS techniques used in labor and delivery units can help improve communication and collaboration and reduce adverse outcomes.

Leadership in Office-Based Care
Effective leadership can help a medical office resolve problems quickly and effectively. This TeamSTEPPS video shows leadership and teamwork resolved staff shortages and a heavy patient schedule.

Limited English Proficiency Safety: Checkback
Clarifying the meaning of a patient's reported symptoms can make the difference between timely treatment and a delayed or incorrect diagnosis. This TeamSTEPPS technique, part of a proven teamwork system, is reinforced when a Spanish-speaking translator intervenes to clarify the meaning of a patient's reported symptom.

Limited English Proficiency Safety: CUS Words
Using plain language to describe specific procedures can help patients understand whether they may have a negative reaction. The Spanish-speaking translator in this video uses TeamSTEPPS techniques to make sure the doctor uses plain language when speaking to the patient.

Mutual Support in Office-Based Care
Supporting medical office colleagues, even difficult ones, allows for effective working relationships to develop. See how this concept is put into action in this TeamSTEPPS video.

SBAR in Inpatient Medical Teams
SBAR stands for situation, background, assessment and recommendation. It's a proven tool to quickly summarize and communicate complex information. Learn how this technique, one tool in the TeamSTEPPS 3.0 training program, can improve communication, reduce adverse events, and improve care quality.

SBAR on Inpatient Medical Unit NEW
This video, created by the Adena Medical Center, demonstrates the use of the TeamSTEPPS SBAR tool. A nurse calls a doctor with an update about a patient.

Situation Monitoring in Office-Based Care
Responding to patients' changing situation in a timely manner can help them get the medical care they need—when they need it. Use these TeamSTEPPs techniques to teach medical office staff how to intervene on behalf of patients when needed.

STEP for Inpatient Medical Teams
STEP refers to the status of the patient, team members, environment, and progress toward goal. This tool, part of the evidence-based TeamSTEPPS training system, can help staff gather information concisely and improve decision-making.

Using CUS and SBAR in Rural Community Clinic NEW
This video, created by the University of Alabama Birmingham Medical Center, demonstrates the use of the TeamSTEPPS CUS and SBAR tools. A woman who does not speak English comes to a rural clinic for her appointment.