Team Engagement
To make sustainable quality improvements, you need to recruit an enthusiastic team and keep members engaged by providing the relevant data, inviting team feedback, and creating necessary incentives. Accomplishing this will take time and frequent evaluation. Although the nuances of your approach will depend on your unit’s culture, there are a number of general and effective strategies to try. Example questions that these tools could help answer include: how do I recruit a strong physician champion to our team, or how do I build team buy-in?
- Making It Work – Assembling the CUSP Team (PDF, 308.7 KB)
- Making It Work – Engaging Physicians in Preventing CLABSI and CAUTI (PDF, 262.5 KB)
- Making It Work – Partnering With Patients and Families To Prevent CLABSI and CAUTI (PDF, 272.5 KB)
- Making It Work – Engaging Staff Beyond the CUSP Team (PDF, 262 KB)
- Audio interview with Sam Watson – How To Create Team Buy-In and Motivation To Get to Zero Infections (MP3, 40.4 MB, 22:05 minutes; Transcript, PDF, 304.5 KB)
- Audio interview with Anne Donovan – How To Increase Ownership and Engagement at Multiple Levels To Prevent Infections in ICUs (MP3, 42.7 MB, 23:19 minutes; Transcript, PDF, 322 KB)
- Senior Leadership Podcast – What Does It Mean To Be Engaged? (13:30 minutes; Transcript, PDF, 263.4 KB)
- Video – Creating Team Buy-In To Work Toward Zero Preventable Infections in ICUs (4:24 minutes)
- Video – Increasing Ownership and Engagement at Multiple Levels To Prevent Infections in ICUs (6:31 minutes)
