Value and Efficiency Supplemental Items for the SOPS Medical Office Survey
The AHRQ Surveys on Patient Safety Culture® (SOPS®) Value and Efficiency Supplemental Items for medical offices were designed to be used in conjunction with the core Medical Office Survey to help medical offices assess the extent to which their organizations place a priority on and adopt practices to promote efficiency, waste reduction, patient centeredness, and high-quality care at a reasonable cost. The 21 supplemental items may be added to the Medical Office Survey, just before the Background Questions.
The Value and Efficiency Supplemental Items were developed and pilot tested for providers and staff in medical offices and ask for their opinions about the culture of value and efficiency in their organizations. More information on the SOPS Value and Efficiency Supplemental Items for the Hospital Survey is available.
Administration Instructions
Instructions on how to administer the SOPS supplemental items can be found at Supplemental Items.
Supplemental Items
- Value and Efficiency Supplemental Item Set for the Medical Office Survey—English (Word, 81 KB; PDF, 344 KB)
- Value and Efficiency Supplemental Item Set for the Medical Office Survey—Spanish (Word, 85 KB; PDF, 345 KB)
Measures Covered by the Value and Efficiency Items
Pilot Study Results
The Medical Office Value and Efficiency Supplemental Items were administered to providers and staff in 96 medical offices in early 2014. Pilot study results are available for more than 1,400 medical office staff who completed the survey items.
Resource List
This document contains references to websites that provide practical resources hospitals and medical offices can use to implement changes to improve the culture of value and efficiency in their organizations.
AHRQ SOPS Value and Efficiency Supplemental Items (Webcast) (January 9, 2018)
New AHRQ SOPS Value and Efficiency Supplemental Items for Hospitals and Medical Offices (Webinar) (57:29)
Technical Assistance
- SafetyCultureSurveys@westat.com, 1-888-324-9749.
- DatabasesonSafetyCulture@westat.com, 1-888-324-9790.
