Training and Tools for Implementation
Improving Communication and Teamwork in the Surgical Environment
- PowerPoint Slide Set (PPTX, 8 MB; Text Version)
- Facilitator Notes (Word File, 5 MB; Text Version)
- Material Use Guide (Word File, 1 MB; Text Version)
- Tools
- Learn From Defects Tool (Word File, 2.4 MB; Text Version)
- Ambulatory Surgery Center Checklist Template (Word File, 2.4 MB; Text Version)
- Endoscopy Checklist Template (Word File, 2.4 MB; Text Version)
- CUS Tool (Word File, 344 KB; Text Version)
- Video Clips Embedded in Slide Set
- Audio Embedded in Slide Set
Coaching Clinical Teams
- PowerPoint Slide Set (PPTX, 2.3 MB; Text Version)
- Facilitator Notes (Word File, 3.3 MB; Text Version)
- Material Use Guide (Word File, 298 KB; Text Version)
- Tools
- Checklist Observation Tool (Word File, 2.4 MB; Text Version)
- Checklist for Creating an Observation Tool (Word File, 2.2 MB; Text Version)
- Video Clips Embedded in Slide Set
- Giving Feedback to the Team: Step 1, Setting the Stage
- Giving Feedback to the Team: Step 2, Open-Ended Question
- Coaching Using the Three-Part Question
- Motivating the Team
- Ending the Coaching Session
- Coaching — full video
This video presents all the above coaching segments from the beginning of the coaching session to the end.
Patient and Family Engagement in the Surgical Environment
- PowerPoint Slide Set (PPTX, 2 MB; Text Version)
- Facilitator Notes (Word File, 3.5 MB; Text Version)
- Material Use Guide (Word File, 1 MB; Text Version)
- Tools
- Senior Leader Checklist (Word File, 2.4 MB; Text Version)
- Readiness for Advisers (Word File, 1.7 MB; Text Version)
- Getting Ready for Your Ambulatory Surgery (PDF, 223 KB; Text Version)
An informational brochure for patients undergoing surgery in an ambulatory surgery center
- Video Clips Embedded in Slide Set
- Opportunities for Patient and Family Engagement: Introducing Health Care Personnel
- Opportunities for Patient and Family Engagement: Checklist (preoperative)
- Opportunities for Patient and Family Engagement: Checklist (recovery)
- Opportunities for Patient and Family Engagement: preoperative to postoperative — full video
This video presents all of the above opportunities for patient and family engagement in the order of the patient experience—preoperative, in the operating room, and postoperative.
